Who can enter the AHA NSW Awards for Excellence?
The AHA NSW Awards for Excellence is open to all current financial members of the AHA NSW General Division.
Can I enter multiple categories?
Yes you can nominate in as many categories as you wish, where your hotel meets the specific judging criteria.
There are some categories that require a written submission, do I need to supply this?
Yes, refer to the Nomination Information Book, any category that has part of the judging made up by “Written submission” must have a written component supplied along with your nomination fee. Your venue will not be judged if this is not provided, as this makes up a percentage of your venue’s total score.
I entered the awards last year, can I just reuse the same written submission for the same category for this year?
You are not permitted to re supply a written submission that was entered in previous years for the same category. Each year a new submission must be provided which answers all the criteria. Judging criteria is subject to various changes each year, so the same submission cannot be used.
Categories that say “Anonymous Site Inspection”, does this also still require a written submission?
No, any categories which only say “Anonymous Site Inspection” do not require a written submission.
Why do we have to pay a nomination fee?
A nomination fee is required so the Judges can be paid for their time both in your venue to judge and to travel to your venue as well as providing you a report.
What does it mean if some categories require a “meal voucher or voucher funds” to be supplied?
Some categories require the venue to supply a voucher to cover meal costs that are associated with judging the venue. This allows the judge to comfortably dine and enjoy the venue to its full extent without being inhibited financially. There is no limit to the value you put on the amount, as we encourage each venue to make it an amount that you feel adequately covers what will be judged, as each venue will differ in pricing. The requirements of the voucher for each category is outlined in the Nomination Information Kit.
The following categories require a voucher or funds instead of a voucher;
• Best Family Friendly
• Best Traditional Pub Accommodation
• Best Deluxe Pub Accommodation
• Best Steak
• Best Parmi
• Best Steak Sandwich
• Best Burger
• Best Cheap Eat Meal under $15
• Best Regional Casual Dining
• Best Metropolitan Casual Dining
• Best Restaurant
It is imperative that all vouchers provided DO NOT have any markings or references on them that indicate they will be used towards judging for the AHA NSW Awards for Excellence.
Is all the judging conducted by the AHA NSW?
No, none of the judging is actually conducted by the AHA NSW. All judging is carried out by independent third parties who are specifically hired by AHA NSW to judge each venue. All comments, feedback and scoring from judging reports are the views of the individual judge and not AHA NSW.
When can I expect the judges to come to my venue?
Judging can begin to take place any time after your completed nomination is received. All judging is completely anonymous except for the ‘people award’ categories where a personal interview is required to take place, and the draught beer quality category where a time will be booked in by the judge to view the cool rooms and back of house components of the venue.
When will I get my judging report?
Judging reports which contain all of the feedback from judging your venue will be distributed after the AHA NSW Awards for Excellence Presentation Ceremony has taken place. We cannot disclose a fixed date, but it will be any time after 20, November 2019.
What is the difference between a “Group Login” and a “Single Venue Login” which do I use?
Two types of login accounts have been created for a more simplified nomination process for venues. As there are various hotel Groups and independent venue owners that make up our membership, different accounts have been created to capture the correct information needed for judging.
If you are a group which include numerous venues within the one company please use the Group Login. This will allow you to then nominate and register each venue accordingly, but still track which hotel group it belongs to. This also helps in collating all eligible groups for the “Best Group Hotel Operator” category.
The Single Venue Login differentiates which venues are independently operated and only one venue needs to be registered.
I forgot my login details from last year, how do I retrieve these?
If you entered the AHA NSW Awards for Excellence last year you would already have an account in the system where you can automatically login and nominate again. If you have forgotten your login and password please click the “Click Here to recover your Group Login Details” or “Single Login Details” at the bottom of the LOGIN page.
The details will only send to the email address which was registered at the time. If you this email has changed, please contact the Marketing and Events Department on 02 8218 1877 or firstname.lastname@example.org and they can provide you with these details.
How do I buy tickets, can I buy them at the same time as nominating?
Tickets are available for purchase at the same time as nominations are open from. Ticket bookings will officially close Friday, 8 November 2019. For all ticket prices please refer to the TICKET page on the website.
How does my Hotel become a finalist for Hotel of the year?
In order to be eligible for Hotel of the Year you must enter a broad range of categories and be a finalist in the categories that you have entered.
Can I get a refund if I decide not to enter the category after I have paid?
If you change your mind after the closing date of nominations you will not be eligible to receive a refund.
How do I view my judging reports from last year?
To access your judging reports from last year, login to your account, in the top right of the page select ‘2018 results’. This will then show a page where the nominations entered last year can be seen along with the certificates and reports related to the categories entered. Should you have any issues accessing your reports please contact the marketing and events team on email@example.com.
Do I have any recourse if I believe I have been judged unfairly?
No. The judges’ decision is final.