Group Hotel Operator of the Year
NOMINATIONS NOT REQUIRED
*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS
OVERVIEW
All groups that have entered multiple properties in the 2026 AHA NSW Awards for Excellence are eligible to win this award.
JUDGING CRITERIA
Judges will base their assessment on a range of areas including, but not exclusive to, the following:
- A commitment to excellence in customer service
- An effective approach to recognising staff achievements at a group level
- Ongoing staff training and development programs
- Effective marketing campaigns
- Innovation in group and hotel operations across all areas
Categories
Experience Awards
- Best Family Friendly
- Best Regional Local
- Best Metropolitan Local
- Best Outdoor Experience (including rooftop bars)
- Best Late-Night Venue
- Best Sporting Entertainment Venue
- Best Wagering Venue
- Best Retail Liquor Outlet
- Best Draught Beer Quality
- Best Wine List
- Best Cocktail List
- Best Regional Gaming Venue
- Best Metropolitan Gaming Venue
- Best Unique Bar Experience (Including small, cocktail, lounge or themed bars)
The following category is judged 25% by written submission WRITTEN SUBMISSION REQUIREMENTS, 25% by interview and 50% by anonymous site inspection.
The following categories are judged 100% by written submission WRITTEN SUBMISSION REQUIREMENTS.
- Heart of the Community
- Best Environmental/Sustainability Practices
- Best Bush Pub
- Best Marketed Hotel
- Best Social Media Campaign
Property Awards
The following categories are judged 75% by written submission WRITTEN SUBMISSION REQUIREMENTS and 25% by guided site inspection.
Food Awards
- Best Steak
- Best Parmi
- Best Steak Sandwich
- Best Burger
- Best Sunday Roast
- Best Cheap Eat Meal (under $20)
- Best Chip
- Best Regional Casual Dining (Northern, Southern, Western)
- Best Metropolitan Casual Dining (CBD & Eastern, Northern, Southern, Western)
- Best Restaurant
People Awards
The following categories are judged 30% by WRITTEN SUBMISSION and 70% by INTERVIEW.
The following categories are judged 100% by practical interview.
NOTE: Entries are limited to ONE nomination per venue in each category
Overall Hotel Awards - nominations are not required
- Individual Hotel Operator of the Year
Note: All finalists in the 2026 Awards are eligible to win this award - Group Hotel Operator of the Year
Note: All finalists in the 2026 Awards are eligible to win this award - Regional & Metropolitan Hotel of the Year
Note: All finalists in the 2026 Awards are eligible to win this award - People’s Choice Award
Note: Every AHA NSW member venue is eligible to win this award
